• Carry your smartphone with internet access and your digital voucher (no screenshots/prints). • You must remove your shoes, socks, and stockings before entry. • Some artworks involve walking in water up to knee height—dress accordingly. • Free flat shoes are available if you're wearing sandals or high heels. • Bring a change of clothes for small children or wear water-friendly clothing. • Wet clothes are not allowed in the next exhibit; towels will be provided if needed.

• Re-entry is not permitted once you exit the museum. • Eating, drinking, and smoking are prohibited inside the venue. • Dangerous, inappropriate, or restricted items (as determined by staff) are not allowed. • Commercial photography or media reporting is not permitted without prior consent. • Pets and animals, including assistance dogs, are not allowed inside. • Visitors under the influence or displaying inappropriate behavior may be denied entry without a refund. • Large luggage is not allowed inside due to dark corridors, water, and uneven floors. • Some areas are not recommended for pregnant visitors due to safety concerns. • Water-based artworks contain chlorine in safe concentrations. • Some areas are brightly lit or very dark; proceed with caution. • Visitors must hold their child’s hand at all times.

• Wheelchair users must transfer to museum-provided wheelchairs for certain areas (limited availability). • Canes and prosthetic limbs are allowed; staff will guide you along accessible routes. • Visitors with disabilities or small children may request alternate routes to skip certain artworks. • Baby carriers are permitted inside the exhibition. • Diaper-changing stations and a first-aid room for nursing/rest are available—ask staff for access. • Free lockers are available (W23cm × D34cm × H37cm) after the entrance gate. • Avoid visiting if you're pregnant, carrying a child, have health conditions like seizures or shortness of breath, or are sensitive to darkness, bright lights, confined spaces, or heights.

• You can proceed directly to the information desk and present your voucher upon entry. • This ticket allows you to skip the entrance queue but does not provide priority access to individual exhibits inside the venue. • Entry is allowed only between the opening time and the last admission (1 hour before closing). • teamLab Planets is located in Toyosu—tickets are not valid for teamLab Borderless or other locations. • All guests in one booking must enter together; separate entry is not allowed. • During peak hours, staff may ask you to limit your time inside. • Some artworks may be temporarily unavailable due to weather or maintenance. • Take your voucher to any major Tokyo Metro or Toei Subway station and exchange it for a ticket at the designated ticket vending machines for travelers. The voucher includes a QR code that must be scanned at the machine to issue your subway ticket. • Ticket exchange is possible at Tokyo Metro station offices, except for certain stations such as Kitasenju (Hibiya Line), Nakameguro, Nakano, Nishi-Funabashi, Yoyogi-Uehara, Wako City, Shibuya (Hanzomon & Fukutoshin Lines), and Meguro.