• Bring a valid photo ID to match the name on your booking if requested at the entrance. • Wear modest attire that is respectful and appropriate to UAE culture. • Sun protection (hat, sunscreen) and a water bottle are recommended for outdoor areas such as Al Masar Garden.

• Large bags, suitcases, and oversized luggage are not allowed inside the museum for security reasons. • Sharp objects, weapons, and items that could be used as weapons are strictly prohibited. • Food and drinks not for personal consumption, alcohol, and illegal substances are not permitted. • Professional media, photography, and recording equipment are not allowed. Photography is permitted for personal, non-commercial use only. • Recreational transport (bicycles, skateboards, scooters), large umbrellas, animals (except registered service animals), and items producing excessive noise are not allowed. • Items, clothing, or banners containing religious, political, provocative, or obscene content are prohibited. • Smoking is not permitted except in designated areas. • Any objects or materials considered disruptive, dangerous, or contrary to the proper operation of the museum are not allowed.

• The museum is wheelchair accessible, with stair-free routes and lift access throughout the building. • Accessible restrooms and cloakrooms are available on site. • Tours in Emirati sign language are available upon request. • Staff are trained to assist visitors with disabilities and hidden needs.

• Children under 12 must be accompanied by an adult at all times. • The museum operates a timed-entry system; entry begins from 10am with the last slot at 6pm. • Complimentary Wi-Fi, prayer rooms, cloakrooms, and an ATM are available for visitors. • Free parking is available on site. • Some areas may feature flash lighting, loud noises, or other stimulating media—visitors sensitive to these should take caution. • Free admission is available for children under 18, people of determination and their companions, UAE-based seniors aged 60 and above, journalists on assignment, and ICOM/ICOMOS members (valid ID required). • Meals and drinks are available for purchase at the main cafe; retail purchases are available at museum shops. • Please follow all posted notices, staff instructions, and museum guidelines during your visit.